Think you need Technical Support? We have provided a handy tool to help you export your configuration to be included in a support request. The registry information gets copied to your desktop in a text file which you can send to: support@DidItBetter.com. If you need immediate support, you can purchase an affordable remote assistance incident online at: Premium Support and a DidItBetter Software Consultant schedules a Remote Support Session.
Export Setup Menu |
Export Setup File |
If remote assistance is desired, your issue will be escalated to Level III Mission Critical Support. We support remote desktop connection (RDC), Radmin, VNC, PC Anywhere, Citrix, Webex, LogMeIn and others. Contact your support representative to enable this kind of assistance.
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